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Delivery Information

Delivery

Delivery is made through  SPEEDY and ECONT courier companies, and depending on the place of delivery we reserve the right to change the courier company.

All orders received before 14:00 on working days are processed and shipped on the same day, provided that the goods are available at the time of the order. Orders received after 14:00 are processed on the next day. Orders placed on non-working or public holidays are processed on the first working day.

Deliveries are not made on Saturdays, Sundays and public holidays.

According to the conditions of our CALLADAN.COM store, the order must arrive from 2 to 5 working days from the day following the date of the order (within the Republic of Bulgaria). The term applies to goods in stock at the time of the order.

If the Delivery to Address Option is selected by the Client, the usual delivery times of  SPEEDY and ECONT courier companies are from 9:00 to 17:30 on working days.

The price of delivery for orders to the office of the SPEEDY and ECONT courier companies or to the customer's address is further specified by phone, depending on the parameters of the ordered items.  Please enter the address of the SPEEDY or ECONT office from which you want to pick up your order.

For orders outside the Republic of Bulgaria the delivery price is calculated additionally, depending on the destination, in relation to the current courier tariffs.

Delivery Time

The described delivery times are indicative and depend on the stocks in the company's warehouses in Bulgaria. We strive to deliver the products on time, but it is still possible for reasons beyond our control to have a delay in delivery. In case of unjustified delay  you have the right to cancel your order, and we undertake to refund the amounts paid within 30 days after establishing the reasons.